Cards & till
The guest's card: pay around, put it on the tab
Give the guest a card and let them roam: at the bar, on the beach, at the restaurant they pay with no cash and without quoting their room every time. You decide how: draw from the balance they topped up, or put it on the tab and settle at check-out. The iOpos till talks to H-Flow, so every charge lands where it should.
What you gain
- One card to pay across the property
- Draw from prepaid or put it on the tab
- iOpos till connected, no double entry
Key features
The guest wallet
Each guest has a rechargeable account: they top up as they like and pay while there's credit, with the balance always in view.
On the room or prepaid
For every charge you choose: draw from the wallet, or put it on the tab and settle at departure. Your call — automatic if you prefer.
iOpos till connected
The till finds the in-house guest, charges and tops up: everything reaches H-Flow with nothing re-keyed.
The card changes, the account stays
Lost or replaced card? Assign another and the credit follows it. The account belongs to the guest, not the card.
Use-case scenarios
The resort wristband
On arrival you hand over the card, or the NFC wristband. The guest roams the resort and pays at the bar, the pool, the restaurant: each charge draws from their prepaid balance. At day's end they know what they spent, and you know who consumed what.
Put it on the tab, settle at departure
Some guests prefer not to pay up front: the card puts everything on the tab. At check-out the room bill already includes the bar and the restaurant — no receipts to chase, no last-minute surprises.
Out of credit? Top up on the spot
The balance hits zero: top up at the till or the front desk and they're off again. The top-up is logged, the balance updates on the spot.
Card lost, credit safe
The guest loses the card. Assign a new one in seconds: wallet and history move to the new card, the old one stops working. The credit is never lost.
Features in detail
The card wallet
- Prepaid account per guest, rechargeable, with balance and movements always visible
- Several cards on one account (family, group): only one active card per guest
- A spending cap you can set on the account
- Immutable movement history: every top-up and every charge leaves a trace
Where the charge lands
- Draw from the prepaid balance, kept separate from the room bill, or charge to the tab
- Automatic choice based on how you set the property up
- Close the wallet onto the room bill at departure
- Refund of the remaining credit, always traced
iOpos till connected
- H-Flow drives the iOpos till: it finds the in-house guest, charges, tops up
- Stable customer code: the guest stays the same even when the card changes
- No duplicates: each receipt comes in only once
- A dedicated access key per property, with a log of operations
Cards, NFC and access
- Cards and NFC wristbands linked to the guest in seconds
- Card replacement that carries credit and history with it
- The same card can open doors and services, with the Gateway
Ready to digitalise your property?
Discover H-Flow with a free, no-commitment demo. We'll show you how to unify every department in one flow.