Every PMS looks the same — until something goes sideways.
When everything runs smoothly, any software looks great. The difference shows on the hard day: the last-minute room change, the no-show, the guest who fits no box. H-Flow is built for those moments — so you can treat every guest as their own case, without fighting the system.
Free demo · no installation · IT · EN · DE
- Front desk
- where H-Flow is born, every day
- 6+
- departments speaking one language
- IT·EN·DE
- interface and support, in your language
- 0
- double entry between departments
Who's behind it
H-Flow wasn't born in an office. It was born at the front desk.
The people building H-Flow are hoteliers first: on the front line every day, at the booking desk of a seaside hotel. And when you call us, the person on the other end has worked your shift — former receptionists, managers, property managers. We know what's happening on the other side of the screen, because we were there this morning.
Built by hoteliers
Not just people who write code: whoever designs H-Flow stands at the desk every day.
Support that's worked your shift
When you call, the person answering has actually done those shifts. Not a script.
In your language
Interface and support in Italian, English and German.
One flow, every department
Everything that keeps the property running
Switch on only what you need. The parts talk to each other: data moves from one department to the next, with no double entry.
Planning & Tableau
Interactive tableau: cleaning status, shapes for arrivals/departures, early/late and day use, customisable presets, check-in with keys and luggage, OCI and Privacy Shield.
DiscoverHousekeeping
Real-time room status, a mobile list for attendants, printable work plans and automatic daily reset.
DiscoverMaintenance
Maintenance tickets with priority, categories, photos, technician assignment and an intervention timeline.
DiscoverRestaurant & Meals
Menu compilation, meal management with swap and takeaway, floor/kitchen prints and dish selection from the Guest App.
DiscoverBeach
Beach management with zone → row → umbrella hierarchy and period bookings.
DiscoverSPA & Wellness
Treatment catalogue, drag&drop calendar, conflict prevention, gift cards and a per-person booking engine.
DiscoverInventory
Inventory & stores: goods in and out, valued stock, lots and expiry, physical stocktake and supplier-invoice import.
DiscoverCards & till
The guest's prepaid wallet and the connected till: at the bar, on the beach or at the restaurant they pay with their card, and you choose whether to draw from the prepaid balance or put it on the room.
DiscoverBanking & payments
Bank movements aligned with your invoices and supplier bank transfers straight from H-Flow, with one more confirmation before a single euro leaves.
DiscoverTax invoicing
FatturaPA e-invoicing with items, quantities and stay lines per VAT rate.
DiscoverAn AI assistant that knows your property
With the MCP Server you connect Claude (or another assistant) to your data: ask in plain words and get the answer — and, if you want, the action. 28 tools, secure, with the permissions you decide.
Why H-Flow
Built for the hard day
When everything runs smoothly you don't need much. H-Flow is at its best when the day gets complicated: flexibility, common sense and a solid base under everything.
Secure & compliant
Protection on every action, locked-down data, a record of who did what and roles tailored to the people at the desk.
Trilingual from day one
Interface and content in Italian, English and German, with local date, time and currency formats.
Groups and chains
Manage several properties from one place, each with its own permissions, and move from one to another without logging in again.
It handles the boring stuff
Reminders, messages and repeat tasks run on their own: fewer things to do by hand.
Always within reach
From a browser or as an app on your phone, even on a shaky connection. Work from anywhere.
All in one place
Front desk, restaurant, beach, SPA and invoices in one flow, without jumping between programs.
How it works
Up and running in three steps
-
01
Set up the property
You set up the property, rooms, rates, policies and branding from the guided setup.
-
02
Work every day
Planning, cleaning, restaurant, services and wellness: all in one flow.
-
03
Measure & invoice
Work reports, audit and FatturaPA e-invoicing always aligned.
“Handling bookings when everything runs smoothly is easy: any software can do it. The difference shows on the hard day — and that's what H-Flow is built for, by people who live those days themselves.”
Bring us your messiest case.
Don't judge H-Flow when everything runs smoothly. Try it on changeover day — the packed Saturday at a resort, the worst Monday in the city: the last-minute room change, the group arriving split up, the no-show, the guest who fits no box. That's where the difference shows.
Put it to the test in a demoIntegration & continuity
Connected to your tools. And ready to be your safety net.
H-Flow is built within I/O NET, the same group as Booking Designer: native integration and, when needed, operational continuity for any PMS.
Integrated with Booking Designer
Native integration with Booking Designer, I/O NET's Booking Management System: aligned data, no double entry between the two systems.
Discover Booking DesignerBackup & operational continuity
Keep H-Flow as a safety net: if your main system goes down, you keep working without interruption. Integration available on request.
Request integrationFrom the Labs: H-Flow Gateway
Direct printing of receipts, charges and place cards, and access control with VDA and Dahua automation, on your local machine. With NFC card or code — also for beaches, car parks and parks.
Explore the LabsReady to digitalise your property?
Discover H-Flow with a free, no-commitment demo. We'll show you how to unify every department in one flow.